- No permanent structures (such as decks, sheds, walls, driveways, etc.) can be constructed over sewer laterals for repair/replacement purposes.
- All homes must have a sewer cleanout pipe located near the curb or property line with a visible cap. It is the customer’s responsibility to keep this cap exposed and in working order.
- All homes are required to have a back flow preventer (check valve) installed on their sewer lateral.
- The customer shall be responsible for any leaks in the sewer lateral. Repairs must be made immediately by the owner of the premises. The customer shall be responsible for notifying the MUA of the party contracted to do any maintenance work in the customer’s sewer lateral prior to the work commencing. The contractor shall not backfill any trench until the work has been inspected and approved by the MUA’s representative. Sewer lateral replacement requires a permit and inspection by the local building department.
- Only normal household wastewater is to be discharged from the home. Connecting garbage disposal units, sump pumps, leaders, gutters, or storm water drains to the service is illegal and subject to a fine of $1,000.00 per connection per month. You will be responsible for this fine at the time of the discovery, even if the connection was made prior to your purchase of the home.
In order to prevent clogs, do not put grease, meat drippings or food scraps, in your sinks and/or feminine hygiene products, diapers, disposable wipes, or rags down the toilet. Please do not use the sewer as a garbage can.
- Outside recorders must be kept visible and accessible for accurate readings to be taken (i.e. shrubs, patio furniture, firewood).If you have any work done to your home (i.e. new siding, decks, additions, etc.) that disconnects the recorder, please call the office and we will reconnect the device at no charge.
- All homes must have working shut off valves before and after the meter. You will need a licensed plumber for this installation.
- All homes must have a curb box to shut off water service in case of emergency. The curb box is provided by the MUA and must be located near the curb or property line with a visible cap. It is the customer’s responsibility to keep the top of the curb box exposed and in working order.
- No permanent structures (such as decks, sheds, walls, or driveways) can be constructed over water lines for repair / replacement purposes. Large trees or plants with extensive root systems should also be avoided over water lines. The MUA has the right to remove and back charge the homeowner for any structures or trees / shrubbery that are in the way of a curb box that is in need of repairs.
If you experience lower pressure than normal, please check any house filters that may be installed and need to be changed. Also some water lines have pressure reducing valves installed and these should be periodically checked for debris by a licensed plumber.
If you should experience discolored or foul smelling water, please call the office, to be sure it is not an individual issue.
- Brown water is usually caused by iron or manganese buildup in your pipes or hot water heater.
- Water that has an odor similar to rotten eggs has a sulfur buildup in the hot water heater. This is caused by water sitting in the heater and not being used. All hot water heaters should be flushed periodically (see owners manual) to remove the sulfur buildup.